Hand-poured candles that radiate warmth and serenity, each infused with passion and care.

Frequently Asked Questions

What is your processing time on orders?

Processing is generally 24 to 48 hours. We will do our best to ship orders out as quickly as possible. Shipping is Monday - Friday and Saturday if Monday is a holiday.

My address is incorrect on my order, what should I do?

If you notice that your address is incorrect after the order has already been placed, please email us immediately at admin@infinity5candles.com so we can adjust it before shipping out your order!

What is your wax blend made of?

The wax used for our candles is soy.

I just placed an order, when will I receive it?

Typically, most domestic orders will arrive within 5-10 business days. 

We will do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the postal service. Once the package is scanned by the post office, we have no control over how long the package will take to arrive. We are not liable or responsible for any delays, re-routes, or failed deliveries of your package. However, we always want to make sure you receive the order that you paid for so please contact us at admin@infinity5candles.comif you ever have any concerns with the status of your order.